Last Updated: 24th Dec 2024
We, Origo (“We”, “Us”, “Our”, “Company”), respect the privacy of everyone who visits this website or uses our desktop and/or mobile applications (collectively referred to as the “SuperRestro Platforms”). The Company provides its services through these platforms as part of its business operations.
We are committed to ensuring the privacy and protection of your data. This Privacy Policy (“Policy”) explains how we collect, process, store, and use your personal information. We recommend you read this Policy carefully to understand our approach to data protection.
This Policy is part of our Terms of Service and complies with applicable data privacy laws, including but not limited to the Information Technology Act, 2000, and the General Data Protection Regulation (GDPR). By using the SuperRestro Platforms, you (“User”, “You”, or “Your”) agree to the terms of this Policy. If you do not agree, you are advised to discontinue use of the Platforms and services.
Personal Information We Collect
We collect and process only the data necessary to provide and enhance our services. This includes:
Basic Information: Name, Company Name, Email Address, Phone Number, and Physical Address.
Billing Information: Payment details required for transactions.
Feedback and Surveys: Any information shared during customer surveys, reviews, or comments.
Sensitive Personal Data: Such as passwords or financial details, as required under the Information Technology Rules, 2011.
Usage Data: Information about your interactions with our platforms, including device type, IP address, and browsing patterns.
Cookies: We use cookies to enhance your experience and for analytics purposes.
When you use our mobile application, we may collect location data and device-specific information, such as a unique identifier.
Usage of Personal Information
We use your data to:
Provide, maintain, and improve our services.
Communicate with you about updates, features, or promotional materials.
Conduct data analytics to enhance user experience.
Comply with legal obligations.
Share relevant offers from third-party partners, with confidentiality measures in place.
Rights of the User
As per GDPR, you have the following rights:
Right to Access: Obtain a copy of your data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Limit how your data is used.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Opt-out of direct marketing or other processing activities.
To exercise your rights, contact our Data Protection Officer at hello@superrestro.com .
Security of Personal Information
We take industry-standard measures to protect your data, including encryption and secure servers. However, no system is completely foolproof. You are responsible for safeguarding your login credentials.
Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements. Any personally identifiable information is deleted after 10 years.
Sharing Data with Third Parties
SuperRestro may engage third-party service providers to enhance platform functionality, including:
Payment processors.
Cloud storage providers.
Customer support platforms.
We do not sell your personal information. Any data sharing is conducted under strict confidentiality agreements.
Updates to This Policy
We may update this Policy periodically to reflect changes in regulations or business practices. Material updates will be communicated via email or a notice on our website. Your continued use of SuperRestro Platforms signifies your acceptance of these changes.
Contact Information
For grievances or data-related queries, please contact:
Grievance Officer & Data Protection Officer (DPO)
Kunal Mamtora
help@superrestro.com
Governing Law
This Policy is governed by the laws of Mumbai, and any disputes will be subject to the exclusive jurisdiction of courts in Mumbai.
By using the SuperRestro Platforms, you agree to the terms outlined in this Privacy Policy.